We are confident that you will be happy with your purchase, however, if you are not completely satisfied we will provide a full refund on your first order. No questions asked. If you find the size or style isn't quite right we will happily exchange your first order. We want you to be completely satisfied with the comfort of your KULA Underwear, we appreciate the perfect fit is essential, no gimmicks just good customer service. Our Customer Care Team are always here to help