We have listed a few answers below to some questions you may have about KULA Underwear. But if you need any help at any time you can contact customer care at info@kennies.co.uk we will be happy to help!


My sizing is in-between the sizing stated on the KULA website, which size should I go for?

We recommend taking a size above as KULA Underwear are close fitting they are more likely to fit comfortably.

However, you are covered by our 100% satisfaction guarantee on your first pair of KULA's, so if it doesn't fit quite right we will send a replacement size. Read full terms and conditions here

The wash care instructions state to wash at 30 degrees, can I wash my Kennies at 40 degrees? 

Tencel Modal is a delicate material. We recommend all delicate's go through a 30 degree wash for best and long lasting results and it's better for the planet in the long run.

Can I tumble dry my KULA's?

We don't recommend to tumble dry with the KULA material, you may shrink the product. The Tencel material is quick drying so air drying is ideal.